How to Set Your New Managers Up for Success

Abstract

First line managers are the most critical factor in employee engagement and team success. The 2017 State of the Global Workplace* report by research fim Gallup revealed that only 14% per cent of Australian employees are engaged, and by extension happy and productive. Gallup's research and experience also show that a major reason for staff feeling disengaged, and for their subsequent resignation, is a poor relationship with a manager. Conversely, when looking at companies considered to be the best-managed in Gallup's database, as many as 70% of employees are engaged.