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Type: Audio Visual Recording
Title: Case Study: The Importance of Adequate Development Compliance from an Asset Managers Perspective by Shannen Pretlove
Authors: Pretlove, Shannen
Tags: Asset Management;Planning Design
Issue Date: Oct-2018
Publisher: Institute of Public Works Engineering Australasia Queensland
Abstract: Councils have a responsibility to ensure that development within their region is provided to an acceptable standard. In addition to the expected quality of service, development should also be socially sound, financially sustainable, and environmentally responsible. The majority of development work is assessed and approved under the Sustainable Planning Act 2009 by local governments. This provides a consistent and rigorous process, which ensures that the planning approvals meet community expectations. A high level of scrutiny is required for both the planning phase and overseeing the operational works to ensure the development is compliant with the local Planning Scheme and overarching Planning Act. Requirements and specifications can vary significantly between regions, and can be open to interpretation by the assessing officer. This can frequently lead to the completed built infrastructure being very different, and unfortunately usually of a lower standard, than what was envisaged at the time of planning approval. In addition to premature asset failure, the reduction in the projected level of service can also lead to community dissatisfaction, and in certain cases, neighbourhood disputes. The role of the development/compliance officer is therefore critical to ensure that comprehensive and accurate records are kept; compliance is completed to the prevailing standards; and variations are agreed by the respective asset custodian prior to completion of works. The Sunshine Coast is one of the largest regional economies in Australia. Along with an increasing population is a need for accelerated development to provide built infrastructure to meet the needs of the growing community. Sunshine Coast Council’s Development Branch is assessing an increasing number of applications and asset managers are subsequently receiving a greater number of contributed assets as a result of infrastructure agreements. With contributed council assets reaching an all-time high, asset managers at Sunshine Coast Council are stressing the importance of adequate planning and compliance of development sites to minimise the number of community complaints post development and receive the best outcome for the community. This paper outlines a case study by Sunshine Coast Council’s stormwater asset managers, and highlights the lessons learned from investigating community concerns raised over a prior subdivision. These particular concerns had been ongoing since development handover and were investigated by various council officers over a number of years. By referencing the original development conditions set by council, it was possible to identify that there had been an issue with the compliance of those conditions, and ultimately the problems were able to be better understood and appropriate resolution actions undertaken. Lessons learned from this example include the significance of adequate record keeping, the importance of accurate as-constructed plans and asset hand-over processes, as well as the value in conducting a thorough review of archived development files. The case study also demonstrates that having appropriately trained officers, who have the skills and knowledge to be able to understand historical development conditions, can reduce community complaints and capital expenditure on unnecessary works.
Appears in Collections:2018 IPWEAQ Annual Conference Proceedings (Audio Visual Presentations)

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